MGT 410 Conflict Resolution
This course teaches the foundational negotiation concepts: the ability to structure and execute complex negotiations strategically; experience, but an ongoing desire to learn and grow; expertise in set up and design, agility and flexibility; empathy, sensitivity, and creativity; multidimensional thinking and planning; crisis leadership skills; system 2 thinking; and constant mindful practice. This highly interactive course delves into the strategic system 2 thinking and planning that drive success in multiple arenas including multiparty negotiations, international coalitions, and multiphase situations. We explore impossible situations, deadlocked conflicts, and interpersonal, organizational, and international disputes and learn the skills required to address these scenarios. You develop more sophisticated negotiating skills, learn how to avoid the most serious pitfalls, and emerge prepared to conduct a wider range of complex negotiations and resolve conflicts with confidence.
Prerequisite
MGT 330 & Junior or higher standing