Technology Services

https://technology.catholic.edu/

Technology Services is the central IT department on campus. Technology Services provides computing and network facilities to students and faculty for their educational and research activities; supports the university's enterprise applications; manages the campus network; and provides telecommunication, classroom, and technical support services.

Technology Services maintains a 24-hour computer lab located in 117 Leahy Hall. Other labs are available on campus as well. A high-speed fiber optic network links the entire campus, including all academic buildings and all residence halls, to the Internet, the Washington Research Library Consortium, and other cloud services. Wi-Fi access is available in nearly all campus building locations including in residence halls. Campus computing services are accessible from outside campus via web browsers and virtual private networking.

While there is no computer requirement at Catholic University, most students do have a computing device, which helps with research and studying. The campus profile for student-owned computers is about 50 percent Microsoft Windows and 50 percent Apple macOS.

Each member of the university community has one Cardinal username that they use to access campus technology resources. Your username and password together is your Cardinal Credential. Your Cardinal Credential is used to log onto Cardinal Students, Cardinal Mail (Google Workspace), Cardinal Learn (Blackboard), the campus Wi-Fi network, campus computers, and other services.

The campus technology Service Desk, located in 117 Leahy Hall, provides answers to computer and other information technology questions. The Service Desk is the best place to start for technology inquiries. Browse to the techsupport.catholic.edu web portal to view an extensive Knowledge Base or to submit a technology question or service request. You can also send email to techsupport@cua.edu for assistance. Service Desk walk-in hours are Monday through Friday, 9:00 a.m. to 5:00 p.m.